Admin Magic – Advance Your Administrative Workflow — Palermo, 19–23 Apr 2027

Who should attend?

Administrative officers, international offices, department coordinators, education support services and project administrators.

Learning outcomes and practical skills

• Map bottlenecks and identify opportunities for leaner workflows
• Use Kanban and shared digital tools to clarify responsibilities
• Explore practical Microsoft 365 and Power Automate use cases
• Build a realistic implementation plan for administrative improvements

Indicative course programme

1. Monday: Introductions, workplace challenges and cultural networking
2. Tuesday: Lean thinking, Kanban, ownership and M365-supported workflows
3. Wednesday: Power Automate: automation exercises with real administrative cases
4. Thursday: Outlook productivity and a considered Copilot usage strategy
5. Friday: Change management, implementation and evaluation

Agenda and learning activities are indicative and may be adjusted by the training organiser.

Things to see in Palermo

Palermo’s layered history comes alive around its Cathedral, Teatro Massimo, Quattro Canti, the Ballarò market and the surrounding historic streets. Monreale offers another possible cultural excursion, subject to your schedule.

Practical Erasmus+ mobility planning

Check your institution’s Erasmus+ mobility rules, confirm the session date and availability before booking travel, and discuss learning outcomes with your line manager. Visit the Go2Grow Erasmus+ guide and browse comparable opportunities. For help with registration, contact info@go2grow.eu.